Chris Voss is an American author, negotiation expert, and former FBI agent, born on June 26, 1956. He is best known for his bestselling book Never Split the Difference: Negotiating As If Your Life Depended On It (2016), which distills negotiation techniques he developed during his career as the FBI’s lead international kidnapping negotiator. Voss served over two decades with the FBI, where he was involved in high-stakes negotiations, including hostage situations and crisis management.
After retiring from the FBI, Voss founded The Black Swan Group, a consultancy that provides negotiation training and strategies to businesses and individuals. He has taught negotiation courses at prestigious institutions such as Harvard University and Georgetown University. Voss’s approach emphasizes the use of tactical empathy and effective communication to achieve successful outcomes in negotiations. His insights have made him a sought-after speaker and trainer in the fields of business and conflict resolution.
